Support

Is Honest Health a substitute for medical advice?

No. Honest Health provides health information for educational purposes only. It is not a medical device and does not diagnose, treat, cure, or prevent any condition. Always consult a qualified healthcare professional before making health decisions.

How do I upgrade to Pro?

Tap the upgrade prompt on the home screen or in the app after using your free queries. Pro unlocks unlimited daily queries via a monthly or annual subscription.

How do I cancel my subscription?

On iOS, go to Settings > Apple ID > Subscriptions and cancel from there. On Android, go to Google Play > Subscriptions. On web, email us at hello@askhonesthealth.com and we will cancel and refund your current period.

How do I restore my purchases?

On the paywall screen, tap "Restore purchases." If you still have issues, email us and we will sort it out manually.

How do I delete my account?

Email us at hello@askhonesthealth.com with the subject line "Delete my account" and we will permanently delete your account and all associated data within 30 days.

Where does the research come from?

Every response is grounded in real PubMed research, fetched live for your specific question. Citations are shown inline so you can verify any source yourself.

Is my data private?

Yes. Your health questions are never sold and never used to train AI models. See our Privacy Policy for full details.